How is LabReach different from Clinisys ICE?

LabReach is an order comms for requesters outside of mainstream healthcare networks

While LabReach and Clinisys ICE work similarly, there are some key differences:

Clinisys ICE LabReach
Difficult to make subsets of results visible to a subset of clinicians (e.g., for occupational health or private hospitals). Results can be locked down to specific requesting clinicians in specific requesting organisations.
Integrating fringe requesters is expensive, and, due to the volume and sensitivity of patient data held, Trusts are wary of making ICE available on the internet. LabReach was designed to be internet accessible and is supported by robust security measures like multi-factor authentication, encryption, and a web firewall.
Requesting clinicians that aren’t connected to hospital networks and/or HSCN cannot order tests electronically. Requesting clinicians can order paperless tests from any labs on the network with just an internet connection.
Remote, at-home test requesting requires using paper-based workflows, creating inequity in healthcare. Digital-first, web-based, and mobile-friendly order comms in any setting.
Clinicians can typically only request from their local laboratory, which can be a problem for regional or national programs. Labs can give access to any clinician anywhere in the country, and clinicians can order from more than one lab.
Clinicians are unable to order from two or more labs simultaneously, preventing out-of-catchment requesters (e.g., Mental Health Trusts) from sending electronic requests.
Most clinicians who use an EPR that is not integrated with ICE order on paper. Clinicians can order directly via LabReach, with a lookup to the NHS Spine to rapidly retrieve patient details.
Licence fee can be prohibitively expensive and based on the size of the requesting organisation, regardless of usage and test volumes. Licence fee charged on a transaction-based model, according to test-request volume.
Requesters are charged to connect to the system. Requesters aren’t charged to connect to LabReach.


Try the interactive LabReach demo below

See how LabReach can help you improve patient outcomes and operational efficiency through greater lab connectivity

    • Clinicians can request tests from any lab, regardless of location
    • Supports digital workflows, enabling test orders from any device
    • Security features like MFA and encryption protect data
    • A scalable pricing model which grows with your needs – no hidden fees
    • LabReach integrates quickly with systems, ensuring a smooth transition