LabReach pre-call questions

For us to understand your needs better, please complete the questions below.

Email *

How many paper requests are received on average per week, across the lab? *

• 0-250
• 251-500
• 501-1000
• 1001-2000
• 2000+

Where do these paper requests come from? *

• Occupational health
• Sexual health
• Fertility clinics
• Care homes
• Community pharmacies
• Regional screening services
• Mental health trusts
• Private hospital and clinics
• Other

On average, how many pieces of paper are involved in each test request? *

• 1
• 2
• 3
• 4
• 5+

How many minutes does it take to process each paper-based request? *

Are there any times when paper-based requests increase noticeably? *

e.g. March

How do you currently send results to clinicians that request tests on paper? *

• Email
• Post
• Other electronic delivery

How would you rate the impact of paper-based workflow on your work/efficiency?

4

Where 1 is not important and 7 is extremely important.

How would you rate the the impact of paper-based workflow on the health system?

4

Where 1 is not important and 7 is extremely important.

How would you rate the importance of solving paper-based requesting?

4

Where 1 is not important and 7 is extremely important.

What would you say is the error rate? How many times is there a problem with the order that needs a correction or repeat testing? (e.g. 1/200) *

Are the errors usually on part of the laboratory or the requester? *

• Laboratory
• Requester

Do you have any other comments/remarks you'd like us to know about?

Submit