What do we do?
Digitally connecting labs and hard-to-reach healthcare providers.
LabReach is a unique order comms system (OCS) which enables healthcare organisations that sit outside of mainstream healthcare networks to reach labs digitally, without being left behind. Organisations like fertility clinics; hospices; care homes; sexual health clinics; prisons; mental health trusts; and commercial entities, can efficiently and safely request work from labs, and view their results, via a web portal using LabReach without the use of paper. Labs receive the requests directly into their laboratory information system, allowing them to focus on testing without the burden of paper processing, and requesters can receive results without the long wait times associated with paper-based requesting.
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Benefits
Learn how LabReach can help your lab.
Improved Turnaround Times
Clinicians no longer have to wait for paper processing, postage or data entry to receive patients' results.
Patient Safety
Transcription error reduction and reduced TaTs mean faster results and quicker clinical decisions for all patients.
Streamlined Labs
Up to 10% of paper-based lab requests are eligible for digital requests and results via LabReach.
Cost Saving
Labs no longer waste time on data entry and paper processing, freeing up staff time and operational costs for more productive tasks.
Accessibility
Healthcare providers left behind by other OCS products have access to a pre-existing network of labs via an easy-to-use web portal.
Service Offering
Professional Implementation
The LabReach team has worked with labs to develop a tried and tested deployment process, meaning our team can get new labs live and new users trained in a matter of weeks.
Responsive Support
The LabReach Customer Support Team runs a dedicated online ticketing support system, which provides customers with the support they need, when they need it.
Tailored Account Management
We pride ourselves on our excellent customer service. Every customer is assigned a dedicated Account Manager to ensure you get the most out of LabReach.